First, when the driver of the bus issued, the information was also solitary and very closed only by unilateral contact from the driver.
Now We can communicate using Aldio's individual calls and group calls, and from where we can see where the driver is.
Even in case of emergency, we are now able to respond.
We are now able to share information in real time, such as how long you have luggage, construction and accidents, and how long it is behind schedule, so you can respond quickly to customer inquiries etc.
In the charter bus we used a fixed type radio before, and the initial cost became less than half compared with that.
In the future, by using the drive recorder and the bus location system for improving services on the same smartphone as Aldio, it is expected that the running cost will be drastically reduced in the future.
Since we can see the location information of the bus in real time, we are considering that we can utilize it for the bus location system in the future.
In addition, the number of inbound customers will increase, the range of utilization will expand in the future, such as parallel translation which is a new feature.
Ryuji YamamotoSales Promotion Division
Nobuhiro YamashitaSales Promotion Division